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Knowledge Management (or KM)

Definition

Knowledge Management (or KM) is an approach to improving organizational outcomes and organizational learning by introducing into an organization a range of specific processes and practices for identifying and capturing knowledge, know-how, expertise and other intellectual capital within the organization, and for making such knowledge assets available for transfer and reuse across the organization. (Wiki, 2006)

Knowledge management programs are typically tied to specific organizational objectives and typically lead to the achievement of specific targeted results such as improved performance, competitive advantage, or higher levels of innovation. (Wiki, 2006)

Notable Theorists & Theories Involving Knowledge/Document Management

Melissie Clemmons Rumizen

David A. Garvin

Ikujiro Nonaka

Knowledge Management Societies & Networks

KmWiki

TikiWiki Community Workspace

Health and Social Care KM Site

Global Community Knowledge Board

Knowledge Management Online - Open Source

Information Management Unit

KM Network

Online Journals & Papers

Hildreth P. and Kimble C. (2002) The Duality of Knowledge, Information Research, 8(1), paper no. 142 [Available at http://InformationR.net/ir/8-1/paper142.html]

Mapping Knowledge Domains (a series of papers)

See Also:

• Community-driven knowledge management
• Community of practice
• Competitive intelligence
• Corporate memory
• e-learning
• Enterprise content management
• Expert system
• KM concepts
• Knowledge
• Procedural knowledge
• Knowledge base
• Knowledge management for development
• Knowledge representation
• Knowledge transfer
• Knowledge visualization
• Personal_knowledge_management
• Self service software
• Semantic Web
• Organizational learning
• Morphological analysis

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